Your Data Stays Yours

Zero-Knowledge Security That Actually Works

The Promise: Even we can’t see your private medical data.
The Reality: It’s mathematically impossible for us to access your information.

This isn’t just marketing - it’s how we built our entire platform.

How Zero-Knowledge Encryption Works

Traditional Cloud Storage (Vulnerable)

{@html `graph TD
    A[Your Data] --> B[Encrypted with Service Key]
    B --> C[Stored in Cloud]
    C --> D[Service Can Decrypt Anytime]

    style D fill:#ff6b6b,stroke:#d63031,color:#fff`}

Mediqom’s Zero-Knowledge Architecture

{@html `graph TD
    A[Your Data] --> B[Encrypted with YOUR Key]
    B --> C[Stored in Cloud]
    C --> D[Only YOU Can Decrypt]
    E[Mediqom Servers] -.-> F[Cannot Access Your Key]
    F -.-> G[Cannot Read Your Data]

    style D fill:#00b894,stroke:#00826f,color:#fff
    style G fill:#00b894,stroke:#00826f,color:#fff`}

Your Encryption Key, Your Control

How We Generate Your Keys

Client-Side Generation: Your encryption keys are created on your device
Never Transmitted: Your private key never leaves your control
Password-Protected: Additional encryption with your chosen passphrase
Mathematically Secure: RSA-4096 and AES-256 encryption standards

What This Means for You

✅ Complete Privacy: We literally cannot read your medical records
✅ Zero Data Breaches: Even if our servers are compromised, your data is useless
✅ Your Control: Share exactly what you want, with whom you want
✅ International Safe: Your data sovereignty respected everywhere

Compliance by Design

HIPAA Compliance (United States)

Administrative Safeguards: Role-based access, audit logs
Physical Safeguards: Encrypted storage, secure data centers
Technical Safeguards: Zero-knowledge encryption, secure transmission
Business Associate Agreements: Available for healthcare providers

GDPR Compliance (European Union)

Data Minimization: We collect only what’s necessary
Right to Erasure: Complete data deletion on request
Data Portability: Export your data in standard formats
Privacy by Design: Zero-knowledge from day one

Additional Certifications

SOC 2 Type II: Annual security audits
ISO 27001: Information security management
NIST Framework: Cybersecurity best practices

Technical Security Details

Encryption Standards

RSA-4096: Public key cryptography
AES-256: Symmetric encryption
PBKDF2: Password strengthening
SHA-256: Data integrity verification

Infrastructure Security

TLS 1.3: All data in transit encrypted
Zero-Trust Architecture: Every request verified
Geographic Distribution: Data stored in your region
Backup Encryption: Even backups are zero-knowledge

Access Controls

Multi-Factor Authentication: Required for all accounts
Session Management: Automatic logout, device tracking
API Security: Rate limiting, token expiration
Audit Logging: Every action recorded (but not data content)

Transparency Reports

Security Metrics (Updated Monthly)

Uptime: 99.97% availability
Incident Response: Average 15 minutes
Vulnerability Patching: Within 24 hours
Third-Party Audits: Quarterly penetration testing

What We Can See vs. What We Can’t

We CAN See:

Account creation timestamps
Number of files uploaded (not content)
API usage patterns
System performance metrics

We CANNOT See:

Your medical records content
Your personal information
Your uploaded documents
Your session conversations
Your AI analysis results

Sharing Without Compromising

Granular Control

Choose exactly what to share:

Specific Documents: Share only relevant records
Time-Limited Access: Set expiration dates
Read-Only Sharing: Prevent data modification
Audit Trail: See who accessed what and when

Healthcare Provider Access

{@html `sequenceDiagram
    participant Patient
    participant Mediqom
    participant Doctor

    Patient->>Mediqom: Generate secure sharing link
    Mediqom->>Patient: Encrypted link with access controls
    Patient->>Doctor: Share link via secure channel
    Doctor->>Mediqom: Access with time-limited token
    Mediqom->>Doctor: Decrypt only shared data
    Doctor->>Patient: Provide medical consultation`}

Emergency Access

Family Emergency Protocols

Trusted Contacts: Designate emergency access persons
Emergency Cards: Physical access codes for EMTs
Medical Alerts: Critical information always accessible
Recovery Procedures: Family can access data if needed

Healthcare Emergency Access

Hospital Integration: Direct access during emergencies
Critical Information: Allergies, medications, conditions
No Delays: Instant access to life-saving information

Comparing Security Approaches

Security Model	Data Breach Risk	Access Control	Compliance
Traditional Cloud	High - Your data exposed	Service controls access	Basic compliance
Encrypted Cloud	Medium - Service has keys	Service controls access	Better compliance
Zero-Knowledge	None - Encrypted data useless	You control access	Maximum compliance

International Data Sovereignty

Regional Data Storage

US Data: Stored in US data centers only
EU Data: Kept within European Union
Czech Data: Option for local Czech storage

Cross-Border Sharing

Patient Controlled: You decide where data can be shared
Legal Compliance: Respects local data protection laws
Audit Trail: Track all international access

Building Trust Through Transparency

Open Source Components

Encryption Libraries: Auditable by security experts
Client-Side Code: Verify our claims yourself
Security Documentation: Public security architecture

Regular Audits

Quarterly Reviews: Independent security assessments
Penetration Testing: Professional attack simulations
Bug Bounty Program: Rewards for finding vulnerabilities

Community Oversight

Security Advisory Board: External experts review our practices
Public Incident Reports: Transparent communication about any issues
Regular Updates: Monthly security newsletters

Getting Started Securely

Initial Setup

Create Account: Standard email verification
Generate Keys: Client-side key creation
Set Passphrase: Your master password
Backup Keys: Secure storage recommendations
Test Access: Verify everything works

Best Practices

Strong Passphrase: Use a password manager
Backup Strategy: Multiple secure locations
Regular Updates: Keep your app current
Device Security: Secure your devices
Network Safety: Use secure connections

Questions About Security?

Common Concerns

Q: What if I forget my passphrase?
A: Your data becomes unrecoverable. This is by design for maximum security.

Q: Can governments force you to decrypt my data?
A: Impossible. We don’t have your encryption keys.

Q: How do I know you’re not lying about zero-knowledge?
A: Our code is auditable, and third-party security firms verify our claims.

Q: Is this really as secure as you claim?
A: More secure. Even we can’t access your data if we wanted to.

Contact Our Security Team

Email: security@mediqom.com
Bug Reports: security-bugs@mediqom.com
PGP Key: Available on our website
Response Time: 24 hours for security issues

Your medical data is too important to trust to anyone but yourself. That’s why we built a system where you’re the only one with the keys.